eParts "Oops there was an error"

 If you rarely use the CNH Portal, you probably have never seen this before … for the users who use CNH eParts, it is almost guaranteed that you have seen this before or will see this message at some point. 

When this screen pops-up, it is because the data for the site is no longer valid but the browser does not request updated information. Follow the instructions below to clear the site data so it can be refreshed; this will remove this message and restore access to eParts:

Depending on the browser used, you will need to get into the settings and remove the stored cookies preventing access to the page. To access the settings find and click on either the (3) dots, for Edge & Chrome, or (3) lines for Firefox, in the upper right-hand corner of the browser and click Settings.

MS Edge Chrome Firefox

PLEASE NOTE: After performing the steps below, for the browser you are using, close the browser, open Task Manager with ‘Shift’, ‘Ctrl’, & ‘Escape’ to confirm that all Instances of the browser have been terminated.

Save to PDF from IntelliDealer

 Save records from IntelliDealer as a PDF

Although IntelliDealer has a built-in email service, if you want to send a document from IntelliDealer to a customer using your own email, you do not have to print and scan the document to your email. IntelliDealer can create a PDF for you and you so all you have to do is download the file. No more wasted toner and paper.

When in an invoice or other location where information can be printed, click on ‘Print’ just the same ...

In the window that pops-up, if PDF6004 is not listed as the printer to use, click on the magnifying glass next to the text field:

At the top of the list “PDF6004” should be listed, click on the name to select it:

You should now see the “Print Invoice” pop-up with PDF6004 listed as the printer. Click Print:

Retrieve PDF files saved in IntelliDealer

Once a PDF has been created, it still needs to be Exported or Downloaded from IntelliDealer to the local system before it can be saved to the server, emailed to a customer, etc.

While on the home screen, click on the printer icon in the upper right corner of the screen and click on “Printer Output/PDF Viewer” typically the first option:

There are (2) tabbed options, Printer Output and View PDF; click on “View PDF” to view the recent PDF files created under your profile: 

Listed below should be the PDF file that was created, noted with the date and time that the file was created. Click on the name to show the PDF on the screen or click on the icon next to the description to load PDF in a separate window: 

Regardless of which option is used, in the preview screen, click on the arrow pointing down, at the far top right corner of the document:

Depending on how the browser is setup, it will either automatically download the file to a pre-configured destination, i.e. Documents or Desktop, or it will ask where you want the file saved. The file should now be on the local system.

Keyboard Shortcut Keys

Keyboard shortcuts in Windows

Below are keyboard shortcuts that work with all Microsoft applications and most applications available.

Ctrl + X	Cut the selected item.
Ctrl + C (or Ctrl + Insert)	Copy the selected item.
Ctrl + V (or Shift + Insert)	Paste the selected item.
Ctrl + Shift + V	Paste as plain text
Ctrl + Z	Undo an action.
Alt + Tab	Switch between open apps.
Alt + F4	Close the active item, or exit the active app.
Windows logo key  + L	Lock your PC.
Windows logo key  + D	Display and hide the desktop.
F2	Rename the selected item.
F3	Search for a file or folder in File Explorer.
F4	Display the address bar list in File Explorer.
F5	Refresh the active window.
F6	Cycle through screen elements in a window or on the desktop.
F10	Activate the Menu bar in the active app.
Alt + A	Set focus to the first icon in the Suggested actions menu.
Alt + F8	Show your password on the sign-in screen.
Alt + Esc	Cycle through items in the order in which they were opened.
Alt + underlined letter	Perform the command for that letter.
Alt + Enter	Display properties for the selected item.
Alt + Spacebar	Open the shortcut menu for the active window.
Alt + Left arrow	Go back.
Alt + Right arrow	Go forward.
Alt + Page Up	Move up one screen.
Alt + Page Down	Move down one screen.
Ctrl + F4	Close the active document (in apps that are full-screen and let you have multiple documents open at the same time).
Ctrl + A	Select all items in a document or window.
Ctrl + D (or Delete)	Delete the selected item and move it to the Recycle Bin.
Ctrl + E	Open Search (in most apps).
Ctrl + R (or F5)	Refresh the active window.
Ctrl + Y	Redo an action.
Ctrl + Right arrow	Move the cursor to the beginning of the next word.
Ctrl + Left arrow	Move the cursor to the beginning of the previous word.
Ctrl + Down arrow	Move the cursor to the beginning of the next paragraph.
Ctrl + Up arrow	Move the cursor to the beginning of the previous paragraph.
Ctrl + Alt + Tab	Use the arrow keys to switch between all open apps.
Alt + Shift + arrow keys	When a group or tile is in focus on the Start menu, move it in the direction specified.
Ctrl + Shift + arrow keys	When a tile is in focus on the Start menu, move it into another tile to create a folder.
Ctrl + arrow keys	Resize the Start menu when it's open.
Ctrl + arrow key (to move to an item) + Spacebar	Select multiple individual items in a window or on the desktop.
Ctrl + Shift with an arrow key	Select a block of text.
Ctrl + Esc	Open Start.
Ctrl + Shift + Esc	Open Task Manager.
Ctrl + Shift	Switch the keyboard layout when multiple keyboard layouts are available.
Ctrl + Spacebar	Turn the Chinese input method editor (IME) on or off.
Shift + F10	Display the shortcut menu for the selected item.
Shift with any arrow key	Select more than one item in a window or on the desktop, or select text in a document.
Shift + Delete	Delete the selected item without moving it to the Recycle Bin first.
Right arrow	Open the next menu to the right, or open a submenu.
Left arrow	Open the next menu to the left, or close a submenu.
Esc	Stop or leave the current task.
PrtScn	Take a screenshot of your whole screen and copy it to the clipboard.  Note: You can change this shortcut so it also opens screen snipping, which lets you edit your screenshot. Select Start  > Settings  > Accessibility  > Keyboard , and set Use the Print Screen button to open screen snipping to On.

Information Source: Windows Keyboard Shortcuts

Share Document to email as PDF from Word

 Sometimes you want to send a file as a PDF from Word via email to a recipient in one motion instead of saving the file to the system and then attaching it to a new e-mail.

You click on the 'Share' option, and may be expecting to see this pop-up ...

but instead you get the following Share pop-up ...

The expected pop-up shows when the file is new and 'UnSaved' ... the Share pop-up is shown when the file has already been saved to the user's local system.The Attach a PDF copy option is still available, even though it is not directly seen.

Tape Calculator - Software alternative

Many of us remember the days when we would need to keep a copy of calculations for evidence or any number or other reasons; there would always be a limit, either when the tape would have to be replaced or when an incorrect number was entered, messing up the total. Many times, the calculation would have to be scratched and start all over again. Today we have software that assists with these calculations not only allowing entries to be edited anytime but also is only limited by memory available. 

If basic calculations need to be made, a web-based calculator is available in the following link:

Schoettler CalcTape Web

If more advanced calculations need to be made or saved, there is a free version for Windows that can be downloaded and installed on a PC. This software also allows text to be added as well, identifying what the numbers are for ...

Schoettler CalcTape for Windows

By default, one calculation page is available along with a scratch page. If more options are needed, a Pro license can be purchased for less than $6.

This software is also available for Apple and Android devices; a separate Pro license is required for each platform.

For more information or to purchase a Windows Pro license, the website is accessible: 

https://www.schoettler-software.com/en/

Tape Calculator - Software alternative

Searching in Windows Explorer

 

Many people use the search feature within Windows Explorer to search for their files but often find that they are unable to find the file that they are specifically searching for or files just do not show-up when searched in Windows Explorer. This typically becomes an issue when special characters are used in the file name.
 

    An example of a file name that may bring issues when being searched: "Sample 121-059"

    Either 'sample', '121', or '159' can be searched and the file located.

    If '121-059', '059', or 'Sample 121-059' are searched, the file does not show in the list.

Although many have found other ways to find their files, there are still some who prefer to use this method to search for their files. 

 

It was found that special characters are not searchable in the standard search ... to include them a "Wild Card" or '*' is used in place of any special characters including '.,-, ,#'. In the case of the sample above, the file will show in the results when '*121*059*' is searched.

 

Searching in Windows Explorer

Internet Explorer is now Edge in Windows 10 / 11

 

Internet Explorer is now Edge in Windows 10

 

Although there are many browsers available now, and most of us use other said browsers, some still prefer to user Internet Explorer. Not only do some users still prefer IE but there are a lot of web applications that are coded to work with ActiveX and Internet Explorer.

 

On June 15, 2022, the Internet Explorer 11 desktop application ended support on certain versions of Windows 10; at this time customers were encouraged to move to Microsoft Edge.

 

On February 14, 2023 Microsoft announced plans to deactivate its old browser software once and for all. An update will block access to the browser for all Windows PCs, forcing all its users to move either to Edge or to other alternatives.

 

The best options available on the market are Firefox and Chrome and are supported with most web apps. If the web-app requires Internet Explorer, or will not run in Edge, do not freak out there is an option ....

 

 

Internet Explorer mode in Microsoft Edge

 

 

To turn on Internet Explorer mode, use the following steps.                

1.       In the address bar for Microsoft Edge, type edge://settings/defaultbrowser and then click Enter.

2.       Slide the Allow sites to be reloaded in Internet Explorer toggle to ON.

3.       Restart Microsoft Edge.       

             

Internet Explorer mode is now enabled. To view a website using Internet Explorer mode in Microsoft Edge, use the following steps.       

1.       Navigate to the website you want to view in Internet Explorer mode.

2.       Click the three dots in the upper right corner of the browser window.

3.       Select Reload in Internet Explorer Mode.
If you are on Microsoft Edge version 92 or earlier select More tools > Reload in Internet Explorer Mode

       

To return to browsing without Internet Explorer mode, you can click Leave on the information bar at the top of the screen, or close your current tab and open a new tab in Microsoft Edge. 

 

       

NOTE: If you are on a device managed by your organization with the latest Windows updates, you will see the option to Allow sites to be reloaded in Internet Explorer under edge://settings/defaultbrowser but the setting might be greyed out. On a managed device, you will see the option Reload in Internet Explorer mode ONLY if your organization has configured the policy to "Allow unconfigured sites to be reloaded in Internet Explorer mode". See Microsoft Edge Browser Policy Documentation.